Have you experienced the inconvenience of Samsung S22 Not Receiving Picture Messages or Samsung S22 Not Receiving MMS Messages?
No one enjoys finding themselves in this position! Unfortunately, however, it is a very common occurrence among users. Be it due to incorrect APN settings, network issues, or software glitches – regardless of the cause – MMS messages with amazing photos and entertaining videos cannot be received successfully.
Don’t panic; we are here to assist! Together we can find ways to quickly resolve this issue so you can begin receiving MMS messages again.
Reasons Why Samsung S22 May Not Receive Picture Messages (MMS)
The following factors could contribute to Samsung S22 not receiving picture messages (MMS):
- Correct APN settings
- Network issues
- Software glitches
- Cache or data issues
Any of these situations would create major communication challenges and delay receiving important messages that you need.
How to Solve If Samsung S22 Not Receiving MMS Messages
If your Samsung S22 is not receiving picture messages (MMS), there could be numerous reasons for it. Here are a few solutions you can try to solve the issue:
Solution 1: Enable Mobile Data.
Swipe down from the top of your screen and check the Quick Settings tab to enable mobile data for receiving photos or text messages with attachments. If it is disabled, enable it; if enabled but inaccessible, temporarily disabling and then reenabling should solve the issue.
Solution 2: Check APN Settings.
MMS messages and phone connectivity rely heavily on Access Point Name (APN) settings; if these are incorrect or outdated, your Samsung Galaxy S22 may not receive MMS messages.
Let’s discuss how to check APN settings:
- Launch the Settings app.
- Select “Connections”
- Tap on “Mobile networks”
- Then “Access Point Names”
If APN settings are provided, tap each one for more details.
Note: Your APN settings depend on your service provider; if you’re uncertain as to which is correct, visit their website or call customer support for help.
Once you have submitted all necessary data, you may modify or add an APN by pressing the “Add” button in the top right corner.
Solution 3: Clear the Cache on the Messages App.
Cached data helps a device work more efficiently, but an outdated cache can cause serious performance issues – particularly with messaging applications that prevent new multimedia messages from arriving in real time.
Note: Clearing your cache will not delete messages or any important information; rather, it simply deletes temporary files which could be causing issues.
Here we will demonstrate how to clear the cache data of your messaging application on a Samsung Galaxy S22:
- Navigate to the “Settings”
- Scroll down and select “Apps”
- Find and select your messaging app
- Inside the app’s information page, select “Storage”
- Tap on “Clear Cache”
Can you now receive Picture Messages (MMS)? If not, proceed to the next solution.
Solution 4: Power Cycle the Device.
Before we explore this option, it’s essential to differentiate between restarting your device and power cycling it.
Reactivating or rebooting means simply turning on and off your device again, while power cycling involves discharging power from its pipes before switching back on your device.
Restarting can be more effective in dealing with concerns as it clears your device’s memory and enables a fresh start.
- Press and hold both the Power Button and Volume Down Button simultaneously on your Galaxy S22 until the Power Menu appears.
- Tap Power Off and wait until your device has completely shut down.
- Once your device has been shut off completely, take steps to extract its SIM card.
- Wait at least a minute and reinsert the SIM card.
- Press and hold the Power Button again to power your device.
Check whether you can now receive Picture Messages (MMS). If not, move on to another solution.
Solution 05: Reset Network Settings.
Network configuration settings are critical to successful SMS and MMS message delivery, as misconfigurations may disrupt data flow or lead to issues like not receiving MMS messages.
Resetting the network settings on your Galaxy S22 can often solve this issue by returning all configurations to their default state.
Note: This process will clear away all current settings, including saved Wi-Fi networks and Bluetooth pairings; thus, you must keep all passwords for them handy before beginning this procedure.
To restore your network settings, follow these steps:
- Launch the “Settings” app on your Samsung S22 phone.
- Scroll down and tap “General Management”
- Select “Reset”
- Select “Reset Network Settings”
- Tap on “Reset Settings”
- Tap on “Reset” to Confirm.
Are you receiving Picture Messages (MMS) now? If not, I will guide you through possible solutions.
Solution 06: Safe Mode.
Switch your phone into Safe Mode to determine whether any third-party apps may be the source of your trouble, and if that proves successful in solving it you can then find and uninstall it from there.
Solution 07: Contact your Network Provider.
If after trying everything possible and still unable to receive MMS messages on your Samsung Galaxy S22, it would be prudent to contact your service provider as they might have settings or services beyond your control that could be the source of the problem.
Locate their customer service phone number easily on their website or bill and connect with them through live chat, email, or social media.
Provide them with all the details about your device, the issue you are facing, and the steps taken so far to address it.
Conclusion.
We hope that this complete guide has been useful in fixing the issue of your Samsung Galaxy S22 not receiving MMS messages. You will be able to troubleshoot and resolve the problem if you follow the instructions offered in this article.
Don’t give up if the first solution doesn’t work – try experimenting with different options until you find the one that’s right for you. And if you’re still having trouble, don’t hesitate to reach out to Samsung support or your carrier for further assistance.
One more thing – if you do find a solution that works, we’d love to hear about it! Sharing your feedback can help others who are facing the same challenges. So let us know which solution worked best for you!
FAQ
Q1: Why aren’t my picture messages sending or receiving?
If you are unable to send or receive MMS messages, check the network connection of your Android phone. To use the MMS function, you must have an active cellular data connection. Open the Settings app on your phone and select “Wireless and Network Settings.” Tap “Mobile Networks” to confirm that it is turned on.
Q2: Where is message settings on Samsung s22?
- Select the menu icon.
- Select Settings.
- Tap More options.
- Select Text Messages.
Q3: What is the difference between a text message and an MMS message?
MMS is an abbreviation for Multimedia Messaging Service. Unlike SMS, MMS messages can incorporate images, videos, audio, and GIFs. MMS also allows you to send text messages with up to 1,600 characters per message. This is true for all smartphone devices, including Android and iPhone.
Read another comprehensive guide here :
Fixing WiFi Calling Issues on Samsung S21: Step by Step Guide
Leave a Reply